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Value Health

Annual Reverification

Annual Reverification with Gen AI-Powered Automation for PSP Compliance

Regulatory mandates require PSPs to annually verify patient eligibility with either income proof, insurance, and prescriptions. Manual processes cause drop-offs, delays—Value Health’s intelligent solution automates end-to-end reverification for seamless patient/case team experiences.

Reverification

Manual

Pitfalls

Low Completion Rates

Confusing docs/instructions lead to patient abandonment.

Compliance Risks

Expired docs risk audits/program halts.

Operational Overload

Hours spent chasing submissions in fragmented systems.

End-to-End Reverification Workflow

Patient/HCP Engagement

Identify due cases; educate and request insurance updates/reminders.

Insurance Update

Auto-capture new insurance details.

AI Coverage Check

Gen AI + payer gateways for instant status.

Outcomes

  • Covered: Document benefits, notify HCP/patient.
  • Improves patient data accuracy and continuity of care
  • Restricted: Auto-generate/initiate prior auth (PA) with HCP follow-up.

Patient/HCP Engagement

Identify due cases; educate and request insurance updates/reminders.

Insurance Update

Auto-capture new insurance details.

AI Coverage Check

Gen AI + payer gateways for instant status.

AI Coverage Check

Covered: Document benefits, notify HCP/patient.
Improves patient data accuracy and continuity of care
Restricted: Auto-generate/initiate prior auth (PA) with HCP follow-up.

Transform Your Reverification Process 

Boosted Retention

Proactive reminders minimize drop-offs.

Less Manual Work

AI workflows free case managers.

Higher Rates

Intuitive tools improve engagement.

Live Tracking

Territory-wide status visibility. 

HIPAA Compliance

Configurable, integrated rules. 

CRM Sync

No disruption to FRM/case systems.  

Automate Your Reverification Today!