Our Solutions
01
AI
Suite
A connected suite of Agentic AI-powered solutions designed to remove friction, accelerate decisions, and transform patient access operations.
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02
Patient
Nexus
An AI-powered end to end platform that unifies enrollment, verification, financial assistance, order management, Specialty pharmacy coordination and engagement, and case workflows across the PSP journey.
Built to accelerate access, improve efficiency, and scale patient support smarter.
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03
eBV
Automated coverage determination with eligibility, formulary, copay, deductible, and PA insights in one centralized platform.
Move from manual verification to faster, clearer, payer-aligned benefit decisions.
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04
Automated
Document Intake
Beyond OCR. It is Agentic AI built for PSP workflow execution. Capture, validate, and route referrals from fax, email, portals, eForms, and EHR inputs with speed, precision, and workflow intelligence.
Cut intake delays with AI that reads, validates, and routes with precision.
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05
FRM
Portal
Give field reimbursement teams one connected workspace for case visibility, payer intelligence, provider coordination, and next-best actions.
Less chasing for updates. More progress on patient access.
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06
Call Center
Automation
Deliver 24/7 multilingual PSP support with AI handling routine queries and human teams focused on complex cases and exceptions.
Faster responses, smarter routing, and better support at every interaction
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PSP is
What We Do!
Value Health is a PSP-native platform and services partner for life sciences organizations. We focus only on Patient Support Programs combining deep PSP expertise with AI-driven automation. Our platform streamlines enrolment, benefits verification, documentation processing, and case coordination. Human PSP specialists remain at the centre, supported by intelligent automation. Helping Pharma, Biotech and Hub companies run faster, smarter, and more scalable PSP operations.
Patient Nexus
Patient Nexus is an AI-powered end-to-end PSP platform built to unify and accelerate Patient Support Program operations
From enrollment to engagement and analytics, it brings workflows, automation, portals, and real-time visibility into one connected ecosystem.
The result is faster patient access, lower operational friction, and more scalable PSP delivery.
- Built on Salesforce Life Sciences Cloud for a strong PSP CRM foundation
- AI-driven workflow automation across intake, enrollment, eBV, and case support
- Omnichannel portals for patients, providers, and field teams
- Case orchestration and business rules for smarter program execution
- Rapid deployment in 8 to 10 weeks for faster program launch
eBV
Value Health’s real time benefit verification solution simplifies one of the most time-intensive steps in patient access.
By bringing eligibility, coverage, formulary, copay, deductible, and PA insights into one centralized platform, teams can verify benefits faster and move cases forward with greater clarity.
The result is quicker coverage decisions, reduced manual effort, and faster therapy access across the PSP journey.
- Centralized benefits verification across medical and pharmacy benefits
- Real-time coverage intelligence for eligibility, formulary, copay, and deductible insights
- Faster PA and Step Therapy identification to reduce delays
- Summary of Benefits within 6 hours for quicker case action
- Built-in prior authorization workflows with automated follow-ups and payer-aligned submissions
Automated Document Intake
Value Health redefines PSP workflow automation by moving beyond OCR to intelligent intake and execution.
It interprets referrals with context, validates and enriches data, and automatically drives cases, tasks, and next steps across the PSP journey.
Less manual triage, fewer operational bottlenecks, and faster therapy initiation.
- Multi-channel AI intake across fax, email, portal, eForms, and EHR-linked inputs
- Contextual extraction and validation, not rule-bound OCR
- Automated case creation, routing, and task orchestration
- Human-in-the-loop exception handling for incomplete or complex cases
- Next-best-actions across enrollment, BV, PA, adherence, and assistance workflows
FRM Portal
Value Health’s FRM Portal gives field teams one unified platform to manage access, reimbursement, and provider coordination with greater speed and clarity.
By combining real-time case visibility, payer intelligence, AI-driven next best actions, and workflow automation, FRMs can focus less on chasing information and more on removing access barriers.
The result is faster therapy initiation, stronger field execution, and better patient access outcomes.
- Unified case visibility across the patient access journey
- Real-time payer and coverage intelligence for smarter field decisions
- AI-driven next best actions to move cases forward faster
- Seamless collaboration with HUB teams, providers, and specialty pharmacies
- Workflow automation and analytics to improve productivity and prioritization
Call Center Automation
Value Health AI transforms PSP call center operations with intelligent automation built for speed, accuracy, and scale.
From resolving routine inquiries to summarizing calls, guiding agents, and routing complex cases, every interaction becomes faster and smarter.
The result is faster query resolution, lower call volumes, and more efficient agent workflows.
- 24/7 availability for uninterrupted patient support
- Multilingual conversations across diverse patient populations
- AI handles routine queries with speed and consistency
- Humans manage complex cases and exceptions with precision
- Faster resolution and better support efficiency
About
Value Health
10 Years of Transforming Healthcare
We help enterprises in Healthcare solve Cost, Quality, and Access issues through technology solutions, bringing advanced AI-based solutions to accelerate patient health outcomes.
10+
Years in Patient Services
4 / 8
Therapeutic
areas / programs
1500
Manhours saved with Agentic AI
10,000+
Manhours saved with Agentic AI
Compliance & Security
ISO 27001
Information Security Management
GDPR
EU Data Protection Regulation
HIPAA
Health Insurance Portability & Accountability
SOC 2 Type 2
Security, Availability & Confidentiality