FRM
Transform Field Reimbursement with Intelligent Solutions
Our next-gen Salesforce Experience Cloud portal simplifies patient support for pharma and life sciences. Built-in Gen AI, lightweight CRM, real-time data sync, and dashboards drive faster therapy starts, adherence, and Rx conversions—securely and scalably across programs
Common FRM Pain Points Resolved
Limited Tools
No real-time sync or prioritization in traditional CRMs.
Complex
Onboarding
Fragmented systems, stakeholder handoffs.
Documentation Overload
Patient struggles with uploads/renewals
Eligibility Confusion
Delays from manual tracking (Normally takes about 2-3 weeks).
Common FRM Pain Points Resolved
Complex Onboarding
Fragmented systems, stakeholder handoffs.
Documentation Overload
Patient struggles with uploads/renewals
Limited Tools
No real-time sync or prioritization in traditional CRMs.
Eligibility Confusion
Delays from manual tracking (Normally takes about 2-3 weeks).
Empower FRMs with Unified Intelligence
- Manage cases, tasks, communication, and journeys all in one interface.
- Auto-triage docs, eBV/PA checks, AI insights.
- 3X timelines via SP sync, reminders.
- Track performance, territories, conversions. cloud-native scalability.
How We Build It
Proven CRAWL-WALK-RUN Delivery
We can configure for enterprise needs requirements
| Phase | Timeline | Milestones |
|---|---|---|
| Crawl | 2- 3 Months | Scope, MVP on Salesforce Life Sciences Cloud, integrations |
| Walk | 2- 3 Months | Build CRM, Release 1 (tasks, cases), load data |
| Run | 3-4 Months | Real-time pipes, copay sync, dashboards, AI chatbot, full launch |
Why It Matters
Improves Field Visibility
Gives teams a clearer view of territory activity, case status, and provider engagement in one place.
Enables Smarter Territory Action
Turns field insights into next-best-actions across accounts, providers, and patient access workflows.
Strengthens Provider Engagement
Supports faster follow-up, better responsiveness, and more effective field reimbursement support.
Accelerates Field Execution
Helps FRMs act faster with prioritized tasks, streamlined workflows, and real-time case context.
Reduces Administrative Burden
Cuts manual tracking, disconnected updates, and repetitive coordination work for field teams.
Why It Matters
Improves Field Visibility
Gives teams a clearer view of territory activity, case status, and provider engagement in one place.
Accelerates Field Execution
Helps FRMs act faster with prioritized tasks, streamlined workflows, and real-time case context.
Enables Smarter Territory Action
Turns field insights into next-best-actions across accounts, providers, and patient access workflows.
Reduces Administrative Burden
Cuts manual tracking, disconnected updates, and repetitive coordination work for field teams.
Strengthens Provider Engagement
Supports faster follow-up, better responsiveness, and more effective field reimbursement support.